Microsoft MB-200 Dumps PDF

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Sample Questions

Question 1

Note: This question is part of a series of questions that present the same scenario. Eachquestion in the series contains a unique solution that might meet the stated goals. Somequestion sets might have more than one correct solution, while others might not have acorrect solution.After you answer a question in this section, you will NOT be able to return to it. As a result,these questions will not appear in the review screen.You are a Dynamics 365 for Customer Service system administrator. You use the DataPerformance tool. There are 14 items in the All Data Performance Logs view. Some logitems detail positive operational impact percentages while others detail negativeoperational percentages.Users report that the system is less responsive than in the past.You need to improve system performance.Solution: Select optimize for log items that have optimizations available and that have apositive operational impact percentage.Does the solution meet the goal?

A. Yes
B. NO 

Answer: A

Show Answer

Question 2

You are a Dynamics 365 for Customer Service system administrator.You are configuring an app by using the unified interface. You need to ensure that usersfollow a set procedure at the conclusion of meetings to capture required information. Whichmethod should you use?

A. goal
B. Microsoft Flow
C. task flows
D. Microsoft Outlook Reminder

Answer: C

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Question 3

You need to create a system chart for the Account entity. The chart must display a count of accounts grouped by owner and then display the accounts by Address 1: State/Province for each owner. You begin to configure chart options as shown in the image below.         How should you complete the configuration? To answer, select the appropriate options inthe answer area.NOTE: Each correct selection is worth one point. The chart must display a count ofaccounts grouped by owner, and then display the accounts by State/Province for eachowner.

Answer: .

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Question 4

You manage a Dynamics 365 for Customer Service instance. You need to add Voice of theCustomer to the instance. What should you do?

A. Download Voice of the Customer from the Microsoft website. Import the solution into theDynamics 365 instance.
B. Sign in to the Sandbox instance. Create the solution with Voice of the Customer entities,test Voice of the Customer, and then import the solution into the production instance.
C. Add the correct role to each user to allow them to use the Voice of the Customersolution.
D. Select the Application tab in the Dynamics 365 admin center. Configure Voice of theCustomer.
E. Search AppSource for Voice of the Customer. Import the solution.

Answer: D

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Question 5

You are a Dynamics 365 for Customer Service administrator.Users report performance issues with Dynamics 365.You need to diagnose the performance issues. You run Dynamics 365 Diagnostics.What should you review?

A. organization information
B. browser information
C. latency and bandwidth
D. user's IP address

Answer: C

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